We Employ ASE Certified Technicians
American Garage's ASE Certified Technicians guarantee that your vehicle is serviced with the utmost quality and precision.
How Consumers Benefit from ASE Technician Certification
Finding a competent auto repair technician should not be difficult, and with that guiding principle, the non-profit, independent National Institute for Automotive Service Excellence (ASE) was founded in 1972.
The mission was clear: develop a mechanism by which working auto technicians could prove their competency to themselves, their employers and to consumers.
The solution: a series of national certification exams covering all the major automotive repair and service specialties.
The result: an elite group of automotive service professionals at work in repair establishments throughout the nation.
For more information, visit ASE.com
When you need a repair or maintenance service for your vehicle, how can you be sure you're choosing a professional repair facility you can count on for excellent service, integrity and dependability? One great way is to visit American Garage. They represent the best of the best, offering you top quality parts and the reliability of ASE-Certified technicians.
Our certified service center adheres to a specific Code of Ethics to provide the utmost in customer service through their business principles.
Our Code of Ethics
To perform high-quality repair at a fair price.
To give the customer a price estimate for work to be performed.
To use only proven high-quality merchandise.
To employ the best skilled technicians obtainable.
To furnish an itemized invoice. Replaced parts may be inspected upon request.
To have a sense of personal obligation to each individual customer.
To recommend corrective and maintenance services, explaining to the customer which of these are required to correct existing
problems and which are for preventative maintenance.
To furnish or post copies of any warranties covering parts or services.
To obtain prior authorization for all work done, in writing, or by other means satisfactory to the customer.
To follow state regulations.
To notify the customer if appointments or completion promises cannot be kept.
To exercise reasonable care for the customer's property while in our possession.
To maintain a system for fair settlement of customer's concerns